Important COVID-19 Information for BayCarePlus Medicare Advantage Providers

As of 12/26/22 referral requirements will be reinstated. PCPs and Specialists need to ensure all referrals are on file by this date. Please read the Provider Bulletins for more information.

Skip to content
Company Name
  • Home
  • •Covid19
Mailing Address for Customer Service, Medical Claims, Appeals & Grievances:
P.O. Box 3710
Troy, MI 48007

Contracting Information

300 Park Place Blvd, Suite 170
ATTN: Contracting
Clearwater, FL 33759

Questions relating to Registration, Login, Application Access, General Questions and Technical Support:
(866) 397-2812 | customersupport@lumeris.com
8 am - 5 pm Monday - Friday

For BayCarePlus Medicare Advantage Claims, Eligibility or Patient Referral Inquiries:
(866) 509-5396 | customerservice@baycarehealthplans.org
8am to 8pm, seven days a week.
You may reach a messaging service on weekends from April 1 through September 30 and holidays. Please leave a message, and your call will be returned the next business day.
Session Logoff

You are about to be logged out due to inactivity.